Contact
Contact Zeaxan Order Help and the Zeaxans Team
For tracking and refunds on an order you have placed, call the order desk at +1 (302) 200-3480 with your order ID. For questions about this website, email [email protected], Monday to Friday, 9:00am to 5:00pm ET; that inbox cannot see orders. eBay orders use the eBay return process. There is no sales email, and no phone is printed on the bottle.
Written by the Zeaxan editorial teamUpdated
Four ways to reach us
Which Zeaxan contact should you use?
The phone for anything about an order you have placed, the email for anything about this website. The addresses are for mail only.
This website
Mon-Fri 9:00am-5:00pm ET. Pages, typos, privacy, press. This inbox cannot see orders.
Office (New York)
41 East 11th Street, Floor 10
New York, NY 10003
Mailing address.
Returns (New York)
4 Times Square, Floor 22
New York, NY 10036
Only when the order desk tells you to mail a return. Add your full name, email and order ID.
eBay orders follow the listing's return terms (30-day returns, seller pays return shipping, as listed on October 12, 2026) and the eBay return process: start the return in your eBay account or message the seller, VitaminRush Health Shop. The bottle label prints the distributor: Titan Labs LLC, Coconut Creek, FL 33073.
Who does what
Who answers which Zeaxan questions?
The order desk handles money and parcels; our team handles the words on this site. Medical questions belong with your own doctor or pharmacist.
| Your question | Contact | Good to know |
|---|---|---|
| Where is my order? | Order desk, +1 (302) 200-3480 | eBay buyers can also check their purchase history |
| Change or cancel an order | Order desk, +1 (302) 200-3480 | Call as soon as you can, with your order ID |
| Refund or return | Order desk or your eBay account | See the refund policy |
| A typo or error on a page | [email protected] | Include the page address |
| Privacy or press | [email protected] | Mon-Fri 9:00am-5:00pm ET |
| Is it safe with my medicine? | Your doctor or pharmacist | Bring the bottle or a photo of the label |
Before you call
What should you have ready before you call the order desk?
Your order ID first. These four steps keep the call short.
- 01
Find your order ID
It is in your order email and your eBay purchase history. The desk cannot help much without it.
- 02
Note the details
Write down the date you ordered, the name on the order and the email you used.
- 03
Call during the day
Ring +1 (302) 200-3480 and say whether you need tracking, a change or a refund.
- 04
Keep a record
Write down the date, the time and what you were told. It helps if you need to call again.
Set expectations
What can the Zeaxan order desk help with?
The desk can help with anything tied to an order: tracking, changes, returns and refunds. It cannot give medical advice or change what the label says.
Order questions
- Look up an order by its ID
- Check where a parcel is
- Explain a return or refund step
- Tell you when to mail a return to New York
Health and label questions
- Say whether Zeaxan suits your eyes or medicines
- Give amounts the label does not publish
- Replace an eye exam
- Change eBay's or the listing's terms
What happens next
What happens after you email the Zeaxans team?
A person reads it during working hours and replies by email. If you point out an error, we check it and correct the page when the fix holds up.
We read it
Monday to Friday, 9:00am to 5:00pm ET. Weekend mail waits for Monday.
We check it
A reported error is compared with the bottle label and the linked sources.
We reply
You hear back by email. Order questions are passed to the right place: the desk's phone line.
Try Zeaxan for 90 days2 capsules a day · 3 bottles per pack · today's price on the listing
See today's priceThe maker
Can you contact Titan Labs directly?
Not by phone, as far as we can tell. The label prints only "Distributed by: Titan Labs LLC, Coconut Creek, FL 33073", with no phone number, email or website.
We also found no official brand website. That is why order help goes through the desk and the eBay listing. This site is run by Zeaxans, a USA authorized Zeaxan retailer, not by the manufacturer.
For a question about what the label says, our Supplement Facts page types out every line.
Is there a Zeaxan sales email?
No. We were not given a sales email, so we do not print one. The only email on this site is [email protected], and it is for the website.
Write to it about a mistake on a page, privacy or a press request. We reply Monday to Friday, 9:00am to 5:00pm ET. Please do not send card numbers or health records by email.
A helpful email names the page, quotes the line in question and says what you think it should say. If you have a source, such as a government health page, add the link. We read every message, even when a reply takes a day or two.
Urgent eye symptoms
When should you call an eye doctor instead?
Call an eye doctor the same day for sudden flashes of light, many new floaters at once, a shadow at the side of your vision or a gray curtain over it (AAO, retina). These can be signs of a detached retina, and delay can mean lasting vision loss. Our team and the order desk cannot help with symptoms.
Tell us
How do you report a problem with Zeaxan or this site?
For a reaction, stop taking the capsules and tell your doctor first. Then call the order desk with your order ID and the lot code on your bottle.
For a wrong fact on this site, email us the page address and what you think is wrong. We check each report against the bottle label and our sources, then fix and date the page. Read how in our editorial standards.
FAQ
Zeaxan contact questions
What is the Zeaxan customer service phone number?
The order desk number is +1 (302) 200-3480. It handles tracking, changes and refunds on placed orders, so have your order ID ready. No phone number is printed on the bottle label itself, and this website's email cannot see orders.
Does Zeaxan have a customer service email?
Not for orders. No sales email was given to us, so we do not list one. The website inbox, [email protected], answers questions about these pages, privacy and press, and it cannot look up an order.
What hours does the Zeaxans website team work?
Monday to Friday, 9:00am to 5:00pm Eastern Time. Emails sent on a weekend are read the next working day. For order questions, call the order desk at +1 (302) 200-3480 instead of emailing.
Can I visit the Zeaxans office in New York?
The office at 41 East 11th Street is a mailing address, and we do not offer walk-in help there. The fastest help comes from the order desk by phone, or from our email for website questions.
Can I change or cancel my Zeaxan order?
Call the order desk at +1 (302) 200-3480 as soon as you can, with your order ID. Changes are easiest before the parcel ships. If it has already left, the listing's 30-day returns are the usual route, so check its terms in your eBay account.
How do I track my Zeaxan order?
Check your eBay purchase history first, since eBay orders show tracking there. If the tracking stalls or the parcel is missing, call the order desk at +1 (302) 200-3480 with your order ID. eBay's guarantee covers orders that never arrive (eBay guarantee).
Who should I ask whether Zeaxan is safe with my medicines?
Ask your doctor or pharmacist, not the order desk. Bring the bottle or a photo of the label. Ginkgo in the blend may raise bleeding risk with blood thinners (NCCIH, ginkgo), and bacopa is not advised with thyroid medicine (MSD Manual, bacopa).
Who wrote this
Written and reviewed by
Plain-language pages built from the bottle label and linked medical sources.
Last updated . Read our editorial standards and how we check reviews. This website is run by an authorized U.S. retailer, not by the manufacturer. We are paid a commission when you buy through our order links.
Keep reading
More about Zeaxan
Refund policy
Refund steps, timing and the details a mailed return needs, with the order desk number for help.
Read more
About us
Who runs this site, how it earns money, where the facts come from and who reviews the pages.
Read more
FAQ
Forty-two short answers about Zeaxan: ingredients, dose, evidence, safety, buying, returns and this website.
Read moreUSA authorized Zeaxan retailer
Ready to try Zeaxan?
The listing sells one 3-pack: 180 capsules, 90 days at 2 a day. Check today's price, delivery and return terms on the listing before you pay, and keep your eye exams.
- eBay Money Back Guarantee
- 30-day returns, as listed
- Free 2-4 day delivery, as listed